Rob Lee

I’m Rob Lee, founder of Kimberley Consulting Group. I bring over 30 years of hands-on leadership experience, including 30 years in retail operations and 13 years guiding strategy, nonprofit programs, infrastructure, and leading cross-functional collaborative teams. I’ve led organizations through complex change, helped scale impact-driven programs, and built systems that enable teams to thrive.

But I’m not just about operations and strategy, I’m deeply committed to continual learning and personal growth. In my 50s, I dove into artificial intelligence, Python, and systems thinking because I believe the future belongs to those willing to stay curious and adapt. As an ultrarunner, I know firsthand what it means to go the distance, stay resilient through discomfort, and push through hard things. That same mindset drives how I lead, how I consult, and how I support others.

Now, I partner with small and mid-sized businesses and social impact organizations that are ready to evolve. Whether it’s clarifying a vision, improving operations, or integrating AI to work smarter, I’m here to help you move forward with clarity and confidence.

Our Value

Executive Leadership & Organizational Transformation

Leading complex, multi-stakeholder organizations through transformational change, growth, and modernization.
Building high-performance, inclusive, and agile cultures grounded in accountability, collaboration, and trust.
Guiding executive teams and boards through strategy, operational alignment, and evidence-based decision-making.

Operational Excellence & Process Improvement

Deep expertise in operations management across nonprofit, social enterprise, and multi-unit retail environments.
Proven ability to scale operations, increase capacity, and drive major efficiency gains without increasing labour or cost.
Strong Lean Six Sigma (Certified) process improvement approach, improving workflows, reducing waste, and transforming productivity.

Strategic Planning & Growth Strategy

Designing and executing strategic plans across programs, retail operations, social enterprises, and multi-department organizations.
Skilled in data analysis, market research, and forecasting to shape organizational direction and drive sustainable growth.
Experienced in merger integration, organizational alignment, and enterprise-wide strategic initiatives.

Technology, IT Systems & Digital Transformation

Extensive experience leading IT modernization projects, including Microsoft 365, Azure AD, Intune, CRMs, e-commerce, and cybersecurity.
Oversight of digital transformations spanning retail, logistics, donor management, data systems, and cloud architecture.
Skilled at building integrated digital ecosystems, reducing manual work, and implementing automated workflows.

AI Strategy, Data-Informed Decision-Making & Innovation

Applying AI and digital tools to enhance operations, improve decision-making, and modernize organizational processes.
Strong understanding of AI implications for business strategy, with MIT training in AI strategy and GenAI prompting.
Ability to identify automation opportunities, design AI-ready systems, and support responsible innovation.

Retail Leadership, Merchandising & Multi-Unit Operations

30 years of experience in retail—from big box store management to enterprise-level continuous improvement.
Expertise in merchandising standards, assortment planning, logistics, sales growth, inventory optimization, and labour models.
Demonstrated ability to drive double- and triple-digit sales growth through strategic retail transformation.

Risk Management, Compliance & Health & Safety

Oversight of enterprise risk management, regulatory compliance, and reporting to board committees.
Strong track record of creating safe workplaces, digitizing H&S systems, and achieving multi-year accident-free performance.
Skilled in developing and managing business continuity planning and governance structures.

Areas of Expertise

Strategic Planning
Affordable Housing
Volunteer Programs
Logistics & Warehousing
IT & Infrastructure
Health & Safety
Retail
E-Commerce
Brand Development

Vision

To be the trusted partner that helps social impact organizations transform their operations, embrace innovation, and amplify their impact, creating stronger communities and a more sustainable future.

Mission

To empower small and mid-sized social impact organizations to lead with clarity, operate with excellence, and innovate with purpose—by integrating smart strategy, human-centered leadership, and practical AI solutions.